{"id":5246,"date":"2019-11-19T20:00:19","date_gmt":"2019-11-19T19:00:19","guid":{"rendered":"https:\/\/termixuri2.pre-testing.com\/blog\/?page_id=5246"},"modified":"2024-10-08T17:12:26","modified_gmt":"2024-10-08T15:12:26","slug":"devoluciones-y-cambios","status":"publish","type":"page","link":"https:\/\/termix.net\/blog\/es\/devoluciones-y-cambios\/","title":{"rendered":"Devoluciones y reparaciones"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:#ffffff;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-color:#ffffff;--awb-bg-size:cover;--awb-margin-top:0px;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:50;line-height:1;\"><h1 style=\"text-align: center;\">Devoluciones y reparaciones<\/h1><\/h1><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-image:url(&#039;https:\/\/termix.net\/blog\/wp-content\/uploads\/2019\/11\/termix-sobre-nosotros.jpg&#039;);--awb-bg-position:left center;--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy fusion-empty-column-bg-image\" data-bg-url=\"https:\/\/termix.net\/blog\/wp-content\/uploads\/2019\/11\/termix-sobre-nosotros.jpg\"><img class=\"fusion-empty-dims-img-placeholder\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271200%27%20height%3D%271200%27%20viewBox%3D%270%200%201200%201200%27%3E%3Crect%20width%3D%271200%27%20height%3D%271200%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last fusion-column-no-min-height\" style=\"--awb-padding-right:6%;--awb-padding-left:3%;--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text fusion-text-1\"><h3 data-fontsize=\"40\" style=\"--fontSize: 40; line-height: 1.4;\" data-lineheight=\"56px\" class=\"fusion-responsive-typography-calculated\"><\/h3>\n<p><strong>En Termix, \u00a1puedes cambiar de opini\u00f3n! Si alguno de los productos que has comprado no te convence, tienes hasta 7 d\u00edas h\u00e1biles desde que recibes el producto para devolverlo<\/strong>.<\/p>\n<h3 data-fontsize=\"40\" style=\"--fontSize: 40; line-height: 1.4;\" data-lineheight=\"56px\" class=\"fusion-responsive-typography-calculated\">Devoluciones<\/h3>\n<p>Realizar una devoluci\u00f3n es totalmente gratuita si has recibido un producto defectuoso, deteriorado u ha habido un error en el env\u00edo.<\/p>\n<p>Para devolver un producto, cont\u00e1ctanos enviando un mail a <b>postventa@termix.net<\/b><strong> <\/strong> indicando:<\/p>\n<ul>\n<li>N\u00ba de pedido y art\u00edculo a devolver<\/li>\n<li>Motivo de la devoluci\u00f3n (en el caso de que se trate de un art\u00edculo da\u00f1ado te pediremos una foto)<\/li>\n<li>Horario y direcci\u00f3n de recogida<\/li>\n<\/ul>\n<p>Una vez contactes con nosotros, te llegar\u00e1 otro email indic\u00e1ndote los siguientes pasos. El dinero abonado por los productos que se detallan en el pedido cancelado se reembolsar\u00e1 a tu tarjeta de cr\u00e9dito o de d\u00e9bito dentro de los 30 d\u00edas de haber recibido el aviso de cancelaci\u00f3n. Recuerda siempre guardar tu ticket de compra y devolver el producto en su embalaje original.<\/p>\n<p>No se admitir\u00e1n devoluciones por razones de protecci\u00f3n de la salud o de higiene de productos que hayan sido utilizados o desprecintados. Tampoco se aceptar\u00e1n productos que no hayan sido comprados a trav\u00e9s de la tienda online oficia<strong>l <a href=\"http:\/\/www.termix.net\/es\">www.termix.net\/es<\/a><\/strong><\/p>\n<p>Si tienes cualquier pregunta o deseas comunicarnos alg\u00fan dato adicional de tu devoluci\u00f3n, no dudes en contactarnos enviando un  mail a <b>postventa@termix.net <\/b>o llamando al 93 323 86 76.<\/p>\n<h3 data-fontsize=\"40\" style=\"--fontSize: 40; line-height: 1.4;\" data-lineheight=\"56px\" class=\"fusion-responsive-typography-calculated\">Garant\u00eda<\/h3>\n<p>Todos los productos Termix est\u00e1n garantizados por ley. Para conocer la garant\u00eda aplicable, consulta la documentaci\u00f3n adjunta del producto o contacta con nosotros enviando un mail a <a href=\"mailto:customerservice@termix.net\"><b>postventa@termix.net<\/b><\/a> o llamando al 93 323 86 76.<\/p>\n<h3 data-fontsize=\"40\" style=\"--fontSize: 40; line-height: 1.4;\" data-lineheight=\"56px\" class=\"fusion-responsive-typography-calculated\">Reparaciones<\/h3>\n<ul>\n<li class=\"p1\"><span class=\"s1\">Si el aparato ha dejado de <strong>funcionar<\/strong> o est\u00e1 averiado, escr\u00edbenos a <strong><a href=\"postventa@termix.net\">postventa@termix.net.<\/a><\/strong><\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"p1\"><span class=\"s1\">Si el aparato est\u00e1 en garant\u00eda y el cliente con el justificante de compra, el env\u00edo es gratuito a trav\u00e9s de <strong>ChronoExpress<\/strong><\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"p1\"><span class=\"s1\">Si el <strong>aparato no est\u00e1 en garant\u00eda<\/strong>, el cliente debe enviarla por correo o correo postal a la direcci\u00f3n correspondiente<\/span><\/li>\n<\/ul>\n<ul>\n<li class=\"p1\"><span class=\"s1\">Los gastos de los <strong>productos Termix<\/strong> en garant\u00eda corren a cargo de Termix y los que est\u00e9n fuera de garant\u00eda corren a cargo del cliente<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.0 - 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